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Call Center Manager

Description

Do you have a passion for people?

Do you have a heart for hospitality?

Is hospitality your vocation?

If you have answered yes, then we want to speak to you.

ICONA Resorts is currently seeking a Call Center Manager to join our team. The Call Center Manager is responsible for assisting in the overall efficient and effective operation of the Call Center to meet the established performance standards.

Supervises and coordinates activities of workers providing telephone customer support services. This position manages all employees of the department and is responsible for the performance management.



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